Cancellation´s and No-show´s
-We ask that you please reschedule or cancel at least 24 hrs before the beginning of your appointment.This allows ample time for another client seeking a service to make an appointment. No- shows for a scheduled appointment without cancelling in our time frame to be able to fill the spot may cause the client to be charged for the full price of the missed service.
Late Arrivals
-To ensure that we deliver the best possible service to all of our valued clients, we have allotted the necessary time to complete each appointment and provide a great experience. Arriving on time for your scheduled service is imperative for us to comfortably complete your service. Regretfully, we cannot adequately complete any service if a client arrives more than 10 minutes late (5 minutes late for beard-trim only service). We reserve the right to respectfully decline service to a client who is over 10 minutes late for their scheduled appointment. A late or missed appointment fee of 1/2 of the service scheduled may be applied.
The Governor of N.H. made an announcement the state wide mask mandate expired on April 16 2021, However the town of New London still has a mask resolution in effect and masks are required to be worn. We would appreciate your understanding and patients with us while we wait for updated guidelines from the state board of barbering and cosmetology. At this time for the health and safety of staff & clients we will all be required to keep masks on. Staff with any symptoms will not be allowed to work. Clients with any symptoms will be rescheduled. Workstations, chairs and headrests, electrical implements, capes and linens and all surfaces will be routinely and frequently disinfected and cleaned, or changed out with disposable items between each client. Washing hands and hand sanitizer will be expected routinely and social distancing when possible. *Please know that we are very aware of everyone digesting this time very differently and we are sensitive to all of you. We look forward to supporting each other during these challenging times.
Moxie Barber & James Olin Salon New London N.H.
353 Main st New London N.H 03257
Moxie-(603) 526-6699 James Olin NL(603) 526-7999
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